Overview

Fiat Integrative Health’s Mission: Our aim is to provide comprehensive primary care, mental health and spiritual treatment to patients and their families. Our treatment vision is an integrated relational, medical, and mental health model, involving a multi-disciplinary team of clinicians, providing care based on the Catholic anthropology revealed by God in the Gospel and Person of Jesus Christ. Learn more about our practice at https://fiathealth.org/

Medical Director’s Mission
As our practice has grown exponentially in the last 3 years (2 employees > 15), we are in need of additional oversight and wisdom, both in medical and administrative capacities for our medical team. The Medical Director will serve as the clinical leader for our medical practice, ensuring that all patient care operations align with our mission, with Catholic ethical standards, and with the highest quality principles of medical care.

Key Outcomes:

Healthy and Energized Team:
The Medical Director seeks out feedback from the team, analyzes and recommends changes (e.g. additional benefits in office, additional headcount, changes to pay structures) to the Executive Director that they are responsible for implementing. They also observe trends in staffing and recommend changes to ensure sustainability for the team and avoidance of burnout.

Healthy and Happy Patient Population:
The Medical Director observes trends with patient population and shares back with providers so they can improve care. They contribute to improve patient experience through gathering and analyzing feedback from patients. They intervene when necessary on the administrative side to manage patient escalations on billing, etc.

Sustainably Growing Medical Practice:
The Medical Director executes on strategic growth goals and continually ensures they are sustainable and attainable. They recommend solutions when they see the practice’s goals, team health or practice principles at risk.

Core Competencies (job related and cultural):
Conscious Leadership, Organization and Planning, Strong ability to build relationships, Conflict resolution skills, Excellent interpersonal skills, Compliance/Financial knowledge, Empathy, Confidentiality, Certifications

Formal Job Description

Areas of Responsibility

Administrative Leadership of the Medical Team:

• Direct all administrative aspects of the medical team, including staff management, scheduling, and resource allocation
• Oversee the development and implementation of administrative policies and procedures to enhance operational efficiency

People management

• Conduct recurring and regular check ins with medical staff on a quarterly basis
• Provide ad hoc coaching to staff under purview and act as a sounding board for cases

Compliance and Regulation:

• Ensure all clinical practices comply with Catholic ethical guidelines, local, state, and federal healthcare regulations, including HIPAA and OSHA
• Manage risk and liability issues, ensuring malpractice insurance and patient safety protocols are current
• Supervise all Advanced Registered Nurse Practitioners or Physicians Assistants according to Tennessee state law requirements

Strategic Management:

• Lead strategic initiatives for practice development, including service line expansion, technology upgrades, and community outreach programs

Human Resources:

• Oversee recruitment, hiring, training, and professional development of clinical staff
• Implement performance evaluations, manage staff credentials, and address HR issues in line with Catholic teachings and employment laws

Quality Management:

• Develop and monitor quality improvement programs to ensure high standards of patient care
• Analyze practice metrics to improve patient satisfaction, clinical outcomes, and operational workflows

Communication and Representation:

• Serve as the primary liaison with external stakeholders, including Catholic health organizations and regulatory bodies
• Represent the practice at community and professional events, promoting the mission and services of the practice

Patient Advocacy:

• Ensure patient care policies reflect Catholic values, particularly in areas like end-of-life care, family planning, and bioethics

Patient Care

• Directly manage a personal caseload of patients, providing continuous, comprehensive primary care from birth to end of life
• Provide empathetic care and lead treatment plans with a functional medicine mindset

Job Requirements

• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited medical school.
• Board certification in Family Medicine, Internal Medicine, or a related specialty.
• Advanced degree in healthcare administration (e.g., MBA, MHA) preferred but not required.
• Minimum of 5 years of experience in healthcare administration or leadership roles.
• Active medical license in the state of Tennessee, Current DEA certification
• Deep commitment to the teachings and ethical standards of the Catholic Church.
• Passion for integrating faith-based principles into healthcare administration.

Reports to:

• Executive Director

Direct Staff Reports

• Advanced Registered Nurse Practitioners or Physicians Assistants

Application Process

Apply by emailing Caroline Hartley at caroline@fiathealth.org